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\chapter{Background}\label{ch:background}
In this chapter, we describe some current online roleplay simulation systems,
how they are used, and the types of scenarios that are run. We also highlight
any shortcomings in the system.
\section{Current UNSW CSE system}
The current roleplay system was developed ten years ago. This system has been
used at other institutions such as Macquarie University where it used to study
the complexities of Middle-East politics. It has proved to be a successful
teaching aid as shown by the high level of activity of participants.
\begin{figure}[!htp]
\begin{center}
\includegraphics[width=10cm]{ME_login.png}
\end{center}
\caption{Login screen to CSE's Middle-East Politics simulation.}
\end{figure}
Most of the interaction occurs through the internal messaging system,
news bulletins and the chat room. There are some shortcomings to these features.
The internal messaging system has no concept of grouping. Message senders often find
themselves having to manually send carbon copies to multiple recipients, which can be
tedious. Another issue is that the chat system is slow by today's standards where
messages should appear in the main chat screen instantaneously after the
message is sent.
\begin{figure}[!htp]
\begin{center}
\includegraphics[width=15cm]{ME_messaging.png}
\end{center}
\caption{Selecting message recipients is unintuitive.}
\end{figure}
There is also a user interface design issue where the Logout button is located in
the middle of the page and only appears when you are on the Home page. Today's
convention is that the Logout button should be available from any section of a website
and is generally located at the top-right of the screen.
\begin{figure}[!htp]
\begin{center}
\includegraphics[width=\textwidth]{ME_logout.png}
\end{center}
\caption{Logout button in the middle of the screen.}
\end{figure}
\newpage
\section{ICONS Project}
The ICONS Project is developed at the University of Maryland where it has been used to
simulate the passing of bill in the US Senate. The system offers similar features
to UNSW's. For example, it includes role profiles which are descriptions of a persona.
Role profiles are useful not only for other people that do not know a lot about you,
but also for the person that is actually playing that role. It forces a participant to
do some research on that role, and how it should be played out.
Overall, the ICONS Project is more aesthetically pleasing. It makes appropriate menu item
groupings at the top of the screen, and it follows current user interface design principles.
The ICONS Project also has a voting mechanism which may be useful in many social contexts.
\begin{figure}[h]
\begin{center}
\includegraphics[width=\textwidth]{ICONS_vote.png}
\end{center}
\caption{The ICONS Project simulating the passing of bills in the US Senate.}
\end{figure}
\newpage
\section{Fablusi}
An example of a commercial online roleplay simulation system is Fablusi. One of their major
clients is the US military. Although we cannot run a simulation without first paying for it,
we are still allowed to start configuring a simulation. At this stage, some of its weaknesses
become apparent. The configuration process is too complicated and takes too long, as there
are too many fields to fill in. Users of online simulation systems are not necessarily
technologically savvy, and are likely to give up on using such systems if they are not
user-friendly.
\begin{figure}[h]
\begin{center}
\includegraphics[width=\textwidth]{FABLUSI_setup.png}
\end{center}
\caption{The process of setting up a simulation in FABLUSI.}
\end{figure}
\newpage
\section{Mekong e-Sim}
The Mekong e-Sim is an award-winning simulation run at the University of Adelaide. It shows that
online roleplay simulation systems are not limited to just political contexts, but can also be used
to explore the issues surrounding environmental management.
A unique feature of the Mekong e-Sim is that it is run within a university's web portal, for example,
WebCT. Although this may be a convenient feature, as students can use their existing login for their
university to access the roleplay, it is also a barrier for those that are from a different university
but still want to take part in the simulation.
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