General ⇒ User cannot compile on the software

[drb1986]

Hello,

Long story short I am an IT professional who is trying to help a user find out why she is not able to to compile on the software and mind you I am not knowledgeable about Texstudio whatsoever, I have a snip of the error she keeps getting and btw she is using version 2.7.0, on a windows 7, 64-bit OS, any suggestions?

P.S. please look at the attachment when you have a chance, thanks.

[Johannes_B]

Hi and welcome, your image was way too big, i trimmed it a bit.

To be honest, there can be multiple reasons the behaviour occurs.

Please try to build a hello world example, so you know that the installation is alright.

Code: Select all

\documentclass{article}
\begin{document}
Hi drb1986, is this working?\end{document}

But i think the problem is in the code of the user. If the compile can't finish clean due to errors in the code, the resulting pdf is corrupted.
The robust way to find errors in the code is producing a minimal working example. The log-file that LaTeX produces might be full of helpful information as well.

Please check if you can get some more information.