Conversion Tools ⇒ missing image in produced pdf file

[saeedehghanadbashi]

Hi everyone,

I have a problem when submitting the revised manuscript to Editorial Manager. Figures are not showing in the EM build PDF, but they are showing in the LATEX (Overleaf) build PDF. It shows the following error about the missing example.png file:

Error Message:
! Package pdftex.def Error: File `example.png' not found: using draft setting.

I have attached the required files to submit the manuscript. Also, I have sent the manuscript pdf file produced by EM.

Many thanks for your help in advance.

[Ijon Tichy]

I cannot reproduce the problem with the code of the archive you've added to your question. However it seems, you've activated option draft in your real document (but not in the archive you've attached to your question). Either remove option draft or load package graphicx with explicit option draft=false. Don't know whether this solves your problem.

[saeedehghanadbashi]

Thanks for your reply. I've tested by draft option but it does not solve the problem

[Ijon Tichy]

Because you cannot reproduce the problem using overleaf and I cannot reproduce the problem using an up-to-date local TeX Live installation, it seems to be a problem of the web-service. So you should contact them.

[saeedehghanadbashi]

Thanks. I'll do so.