LaTeX forum ⇒ LyX ⇒ Unable to Launch LYX | Missing Platex.INI

[evana]

Hi, This issue is affecting users in our firm. could you take a look here.

Thanks,
Pranitha

[Stefan Kottwitz]

Hi Pranitha,

seems the readers of this forum don't have a solution for this issue. You could ask a professional LaTeX consultant who may do a shared screen session with you and your computer.

I would re-install MiKTeX. Well, honestly said, I would de-install MiKTeX and install TeX Live.

Stefan

[evana]

Sure, that would work.

Any idea how to reach to support for a call?

[Stefan Kottwitz]

I know this list: https://tug.org/consultants.html
And then Ulrike and Marei.

Stefan

[koji]

I guess this prompt from MikTeX pops up because the user tried to open/create a LyX document whose language is set to Japanese. Unfortunately, MikTeX doesn't include pLaTeX (a Japanese LaTeX), you need to set document language to other languages (via Document > Settings > Language) or to use LaTeX distribution which include pLaTeX such as TeXLive.

[evana]

Thank you,

All the languages are actually checked in Miktex, attached screenshot


Any idea if this could be causing the issue here?

Thanks,
Pranitha

[koji]

Description here (LyX wiki) may help. It is mentioned that there are bugs in MikTeX and usage of TexLive is recommended.