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Perfect. I did have the same error as you and, sure enough, my professor had the file OUPnamed.bst in the same folder from which he was working. When I copied that file into my folder, I was up and running--no more question marks.

Thanks very much, Clemens. The problem is solved, and you've helped ...

Sorry,I don't know for sure what you mean "call BibTeX on your computer." I did set my TeX file compilation to pdfLaTeX+MakeIndex+BibTeX, which is what my professor always uses. I think that's what you mean. I also tried using just pdfLaTeX and just BibTeX at times and in various orders to see if ...

Hi, I'm brand new here. I'm a grad student assisting my professor with a publication. We are unable to get citations to show up in the PDFs on my computer. When we compile the the document on his computer, it finds all of the citations in the .bib file fine. When we take the exact same files and ...